![]() Please note that depending on your card issuer's policy, it may take up to 10 business days for your refund to appear on your credit statement. Once we've determined it is in as-new condition, our team will process your return and issue a refund. The returned item will be inspected within 72 hours of arriving at our warehouse. They will set you up with everything you need for the return. To start your return process, get in touch with our team. Should you choose to exchange for an item that costs more than your original choice, the customer care agent helping you organize your exchange will process your outstanding charge. ![]() In the event you exchange for an item that costs less than your initial purchase, the difference will be refunded back to the payment method used in the transaction. ![]() They will note the piece(s) you’d like to exchange, and work with our delivery partners to coordinate a pick-up and drop off date. To exchange an item, get in touch with our team. Please note that if you decide to exchange an item more than once, additional shipping fees will apply. We offer a free exchange per-item, per-order. Below, you'll find the information you need to complete a successful exchange or return of your order. If you decide that you're not satisfied with your Homely purchase, we want to help. This is why we offer a 30 day no questions asked return policy. Employees are treated ethically and legally
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